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Pool Questions? We've Got Answers

Owning a pool shouldn’t be confusing. Browse our frequently asked questions to learn more about pool maintenance, repairs, water care, and what to expect when you choose Willett’s Pool Service.
Answers to Common Questions • Helpful Tips • No Guesswork • Friendly Support

Weekly Pool Maintenance

Learn what professional weekly pool maintenance includes, how often your pool should be serviced, what to expect during each visit, and how routine care helps keep your water clean, balanced, and your equipment operating at its best.

What is included in weekly pool service?
Our weekly pool service includes skimming debris, brushing walls and steps, vacuuming as needed, emptying skimmer and pump baskets, testing and balancing water chemistry, inspecting equipment, and ensuring your pool stays clean, healthy, and swim-ready.
How often should my pool be professionally serviced?
Most residential pools benefit from professional weekly maintenance. Regular service helps maintain proper water chemistry, prevents algae growth, extends equipment life, and keeps your pool looking its best throughout the year.
Is professional pool maintenance worth it?
Professional maintenance helps prevent costly repairs, extends equipment life, maintains healthy water, and saves homeowners time while ensuring their pool is always ready to enjoy.
How long does a weekly pool service visit take?
Most weekly maintenance visits take between 20 and 45 minutes, depending on the size of the pool, its condition, and any additional services being performed.
Do you offer one-time pool cleanings?
Yes. In addition to recurring weekly service, we offer one-time cleanings, green pool cleanups, equipment inspections, and repair services.

Water Chemistry & Algae Prevention

Discover how proper water testing, chemical balancing, and routine maintenance help prevent algae growth, protect your pool equipment, and keep your water crystal clear, safe, and ready for swimming throughout the year.

Why is my pool water turning green?
Green pool water is usually caused by algae growth due to low chlorine levels, poor water circulation, or unbalanced water chemistry. Prompt treatment and proper maintenance can restore your pool before the problem becomes worse.
What should I do if my pool water is cloudy?
Cloudy water is often caused by poor filtration, unbalanced chemistry, algae, or fine debris. Avoid swimming until the cause has been identified and corrected to restore clear, safe water.
How often should pool water be tested?
Pool water should be tested regularly to maintain proper chemical balance. During our weekly maintenance visits, we test and adjust your water chemistry to help prevent algae, protect your equipment, and keep the water safe for swimming.
Why is water chemistry so important?
Balanced water protects swimmers, prevents algae growth, reduces scaling and corrosion, and helps pool equipment operate efficiently. Proper chemistry also extends the life of your pool’s surface and equipment.
How can I prevent algae from growing in my pool?
Consistent weekly maintenance, balanced water chemistry, proper filtration, regular brushing, and maintaining the correct chlorine level are the best ways to prevent algae.
Do saltwater pools still need maintenance?
Yes. Saltwater pools require regular cleaning, water testing, equipment inspections, and salt cell maintenance. Although they generate chlorine differently, they still need routine professional care.

Equipment Repairs

Learn about common pool equipment problems, warning signs to watch for, and how timely repairs to pumps, filters, heaters, motors, and other essential components can keep your pool operating safely and efficiently.

Do you repair pool equipment?
Yes. We diagnose and repair many types of pool equipment, including pumps, motors, filters, heaters, timers, automation systems, and saltwater systems.
Can you help if my pool pump stops working?
Absolutely. We diagnose pump problems and can repair or replace worn motors, seals, impellers, and other components to restore proper circulation.
What are the signs my pool equipment needs repair?
Common signs include unusual noises, reduced water flow, leaking equipment, poor filtration, inconsistent heating, error messages, or frequent breaker trips. Addressing problems early can prevent more expensive repairs.
How do I know if I need a new pool pump?
If your pump frequently loses prime, makes loud noises, leaks, or no longer circulates water efficiently, it may need repair or replacement. We can inspect your equipment and recommend the most cost-effective solution.
How often should my pool filter be cleaned?
Most pool filters should be cleaned several times per year, depending on usage, weather, and surrounding trees. A clean filter improves water circulation and helps maintain clear, healthy water.

Green Pool Cleanup

Learn how our professional green pool cleanup process removes algae, restores proper water chemistry, and transforms cloudy, neglected pools into clean, clear, and safe swimming environments as quickly as possible.

Do you provide green pool cleanup services?
Yes. We specialize in restoring green, cloudy, and algae-filled pools. Our green pool cleanup service includes water testing, chemical treatment, debris removal, filtration support, and follow-up maintenance to return your pool to clear, healthy water.
How long does it take to clean up a green pool?
The time depends on how severe the algae growth is. Many pools begin clearing within a few days, while heavily contaminated pools may require additional treatments and up to a week or more to become completely clear.
Can I swim in a green pool?
No. Swimming in a green pool is not recommended because algae growth can make surfaces slippery and may indicate that the water chemistry is unbalanced. Harmful bacteria and other contaminants may also be present. We recommend avoiding swimming until your pool has been professionally cleaned, properly sanitized, and the water has been tested to ensure it’s safe.
What causes a pool to turn green?
The most common cause of a green pool is algae growth due to low chlorine levels or poor water circulation. Equipment failures, neglected maintenance, heavy rain, excessive heat, or an imbalance in your pool’s water chemistry can also contribute. Routine maintenance and proper chemical balancing are the best ways to prevent algae from taking over.
Can a green pool be restored without draining it?
In most cases, yes. Most green pools can be restored without draining by using professional algae treatments, water chemistry adjustments, thorough brushing, and continuous filtration. Draining is typically only recommended in severe situations, such as extremely high stabilizer levels or significant contamination, and we’ll always recommend the most effective and cost-efficient solution.

Service Areas & Estimates

Find answers about the communities we proudly serve, how to request a free estimate, what to expect during your first visit, and how easy it is to get started with dependable pool service.

What areas do you serve?
We proudly serve homeowners throughout the San Gabriel Valley, including Glendora, San Dimas, Azusa, Covina, West Covina, La Verne, Claremont, and Charter Oak. If you’re nearby, contact us to see if we service your area.
How do I get a quote for pool service?
Getting started is easy. Contact Willett’s Pool Service to schedule an estimate. We’ll discuss your pool’s needs, answer your questions, and recommend the maintenance or repair services that are right for your pool.
Do you offer free estimates?
Yes. We provide free, no-obligation estimates for weekly pool maintenance, equipment repairs, green pool cleanups, and other pool services. We’ll evaluate your pool, discuss your needs, and recommend the best solution with honest, upfront pricing.
What should I expect during my first service visit?
During your first visit, we’ll inspect your pool and equipment, test your water chemistry, identify any existing issues, and discuss your maintenance goals. If you’re starting weekly service, we’ll also establish a customized maintenance plan to keep your pool clean, healthy, and operating efficiently.
How soon can I start pool service?
We do our best to schedule new customers as quickly as possible. Availability depends on your location and our current service schedule, but we’ll work with you to find the earliest convenient appointment. Contact us today, and we’ll be happy to discuss your options and get you on the schedule.